What you should have:

• Bachelor’s degree in IT, Finance, Business, or related fields.
• 1+ years of technical writing experience, preferably in fintech, banking, or financial services.
• Strong research and analytical skills in financial products and regulations.
• Ability to handle multiple projects and meet deadlines in a fast-paced environment.
• Excellent technical writing skills with attention to detail.
• Strong communication skills to simplify complex financial information.
• Familiar with MS Office, Google Docs, and cloud collaboration tools.
• Detail-oriented and proactive in gathering stakeholder information.

What you’ll contribute on:

• Write instruction manuals, product documentation, and financial guides for fintech products.
• Simplify technical and financial concepts for different audiences.
• Work with divisions to document remittance processes, regulations, and product features.
• Ensure technical accuracy in transaction and financial security documentation.
• Create software documentation in collaboration with experts and developers.
• Develop self-service knowledge bases, FAQs, and customer support content.
• Translate complex remittance documentation into simple content for customers, support teams, and partners.
• Create API documentation for fintech integrations with banks and payment providers.